In order to have a more in-depth assessment framework on the challenge of converting to sustainability in the ICT sector, the European Commission, through the Joint Research Center (JRC), has created, since 2016, a Task Force to provide a basis for policy-making to improve sustainability in the ICT sector. The goal is to analyze and understand the direct and indirect environmental impacts, not only from the perspective of devices but of the overall system of users, equipment and services, collecting data and statistics to submit to the European Commission.